Q: What is a Virtual Marathon?
A: Joining a virtual marathon means that you can run anywhere and anytime before the deadline. Once the run is completed, you just need to send us the proof of your running activity, and the entitlements will be mailed to your address. 😉
Q: When and where do I run?
A: The running period is from 30th March to 30th September 2021. In other words, you can run anywhere and anytime from 30th March to 30th September2021. Capture the proof of running and submit through JomRun app before 30th September 2021.
Q: What can I get after completing the virtual run?
A:
1. 5km - Medal + E-cert + E-bib
2. 5km - Runner Tee + E-cert + E-bib
3. 5km - Runner Tee + Medal + E-cert + E-bib
Q: What can I get if I couldn't complete the run within the running period?
A: Non-finishers will not receive any entitlements. In order to receive the entitlements, participants have to complete the distance or number of steps within the running period.
Q: Can I change the details I filled in during registration?
A: Please note that the T-shirt size cannot be changed. To change other details such as mailing address, please inform us at [email protected]
Q: Can I change my category (5km Medal/ 5km Runner Tee/ 5km Medal + Runner Tee)?
A: No, once the registration is confirmed, there will be no changes, cancellations, and refunds.
Q: When can I receive my entitlement items?
A: The entitlement items will be sent out from 30th March 2021, after your submission.
Q: Can I separate the run distance into a few shorter distance runs?
A: Yes. The runs/steps can be accumulated by multiple runs/steps, which completed within the running period (30th March to 30th September 2021).
Q: How to do submission?
A: From 30th March to 30th September 2021, use any app or treadmill to track your run.
You can track your distance by using the following methods:
1. JomRun app (track by km or steps)
2. Connect your JomRun app with Google Fit/Strava/Polar/Apple Health (track by km)
3. Submit your proof of running from any other app or treadmill in JomRun app (track by km or steps)
4. Submit the snapshot of your daily steps in JomRun app (track by steps, 1 step = 0.762m, 1000 steps = 762m)
Please submit your results through JomRun app before 30th September2021.
